Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services or visit our website.
Last Updated: January 15, 2025
1. Information We Collect
WindowInstallService collects information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. We are committed to collecting only the information necessary to provide our services effectively.
2. How We Use Your Information
We use the information we collect for various purposes related to providing and improving our services:
- Providing window installation and related services
- Processing payments and managing billing
- Communicating with you about your project and services
- Scheduling appointments and coordinating service delivery
- Improving our services and developing new offerings
- Complying with legal obligations and protecting our rights
- Marketing our services (with your consent where required)
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with contractors, suppliers, and service providers who help us deliver our services
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of business assets
- Consent: We may share information with your explicit consent for specific purposes
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption of sensitive data during transmission and storage
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection and privacy
- Secure payment processing through certified providers
- Regular backup and recovery procedures
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You can request access to the personal information we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete information.
Right to Erasure
You can request deletion of your personal information in certain circumstances.
Right to Restrict
You can request limitation of processing of your personal information.
Right to Portability
You can request transfer of your data in a machine-readable format.
Right to Object
You can object to processing of your personal information for certain purposes.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and gather information about how our website is used. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Customer records: 7 years after final service completion
- Financial records: 7 years for tax and accounting purposes
- Marketing communications: Until you unsubscribe or opt out
- Website analytics: Up to 26 months
- Legal obligations: As required by applicable law
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.